DHS LIHEAP Recovery Crisis Program




DHS LIHEAP Recovery Crisis Program

Department of Human Services (DHS) has opened a LIHEAP Recovery Crisis Program.

In response to the coronavirus (COVID- 19) health emergency, the Low-Income Home Energy Assistance Program (LIHEAP) will be accepting applications for its Recovery Crisis Program beginning May 18, 2020. The program is scheduled to run through August 31, 2020, or until funds are exhausted — whichever comes first.

This program includes two components that will aid Pennsylvania residents who may need assistance with their heating costs due to the pandemic.

Crisis Applications — The 2019-2020 Crisis maximum benefit has been increased to $800. Any LIHEAP Crisis-eligible household, including those that met the previous maximum of $600, would be eligible for a Crisis grant under this program. You can find information about how to submit an application below.

Supplemental Benefits — Many households who received a LIHEAP Crisis payment during the regular LIHEAP season will receive a one-time issuance of $100. This payment will be sent to the vendor that received their most recent LIHEAP payment. Households who receive this issuance will be notified by mail. This $100 issuance will count towards the new maximum Crisis benefit amount for the household. This benefit will be issued automatically and no application is needed.

To be eligible for the Crisis Program, a household must:

–    Be responsible for paying their primary or secondary heating source.

–    Have a total household income at or below 150 percent of the Federal Poverty Income Guidelines (FPIG)

Household Size – Income Limit

1 – $18,735

2 – $25,365

3 – $31,995

4 – $38,625

5 – $45,255

6 – $51,885

7 – $58,515

8 – $65,145

9 – $71,775

10 – $78,400

  • – Be in jeopardy of having their heating utility service terminated, be without heating utility service or heating fuel, or be within 15 days of being without heating fuel.
      • – Under normal circumstances, a shut-off letter is needed to confirm a crisis for electric or natural gas providers. However, due to the extended moratorium, the Department of Human Services (DHS) will accept a past due balance if the amount would result in a shut-off notice were the moratorium not in effect.
      • – DHS will also issue Crisis to cover past-due deliverable fuel bills if the deliverable fuel company will not complete a new delivery due to the past-due balance.
    • – The Crisis funds available to the household must be able to remedy the crisis situation.


For applications or further information please visit this website: https://www.dhs.pa.gov/providers/Providers/Pages/LIHEAP-Recovery-Crisis-Program.aspx, or call 1-877-395-8930.